Financial Policies

Thank you for choosing Southwest Shoulder Elbow and Hand Center! First and foremost we are committed to the success of your medical treatment and plan of care.

Please understand that payment of your bill is part of this treatment and care. Patient's health insurance plans state that payments including co-pays and deductibles are to be collected for office visits at time of service. Upon request a member of our Business Office staff will review any deductibles and out of pocket expenses you are responsible for as outlined by your insurance plan. If you have not met your annual deductible you are expected to pay at the time of service.

Man paying with card on his laptop

Our office visit fees are based on the complexity of your medical problem. You will find that the charge for your first visit is higher than for a routine follow-up visit. If you are being seen for a new problem or for a complication relating to an existing problem, you may be charged a higher fee for that visit because of additional examination and work-up needed to evaluate the circumstances.

We, along with our patients, are concerned about the rising cost of health care. It is our policy to charge only for services which are medically necessary.

If you have questions regarding fees, feel free to discuss them with our business office at (520) 290-4263.

Commonly-Asked Financial Policy Questions

For your convenience, we have answered a variety of commonly-asked financial policy questions. If you need further information about any of these policies, please ask to speak with one of our Business Office Representatives.

If You Have...You Are Responsible For...
No Insurance / Private Pay:

Payment is expected in full at the time of service.

Motor Vehicle Accidents:

Southwest Shoulder Elbow and Hand Center, PC does not file insurance claims for motor vehicle accidents. Payment is expected in full at time of service.

Commercial Insurance:

We will file all claims to your insurance plan. Your plan indicates the amounts that the patient is responsible for, including co-pay, co-insurance, deductibles, and any non-covered services. We will collect for any charges not covered by plan at the time of service.


We will file all claims to Medicare and rely upon your Medicare Coordination of Benefits (COB) for forwarding to any secondary insurance. It is your responsibility to ensure Medicare has the correct forwarding information. We will collect for any charges not covered by Medicare and your secondary insurance, i.e. co-pay, at the time of service.

Worker's Compensation:

If our office has received your claim information and authorization, no payment is necessary at the time of the visit. If claim information and/or authorization has not been received, payment in full is requested at the time of service.

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